Skin Shop
Clients who have access to Prologic Products - please use your member login here.
Not a Canvas client yet but interested in Prologic? Book a skin consultation here.
Frequently Asked Questions
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Prologic Skincare is a clinical, prescription-style range stocked exclusively at Canvas Skin Co. for clients who have completed a skin consultation with us.
Because Prologic products contain active ingredients that work at a deeper level than standard retail skincare, using them without the right skin prep or professional guidance can cause irritation or compromise your barrier.
Your consultation ensures we recommend exactly the right products for your skin — and that your skin is ready for them.
Browse the full Prologic range here and book your consultation to unlock purchasing.
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Book a skin consultation or First Time Facial at our Bundoora clinic. After your appointment, your therapist will provide you with a password that gives you access to purchase Prologic products directly from our online shop.
Already a Canvas client? Check your post-appointment notes or contact us at hello@canvasskinco.com.au and we'll get you sorted.
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We offer flat-rate standard shipping Australia-wide for $15, with signature on delivery.
Trudermal LED Masks and High Frequency Wands ship at a flat rate of $25 due to their size.
All orders over $200 qualify for free shipping, applied automatically at checkout - no code needed.
Prefer to collect in person? Select local pickup at checkout and book your Product Pickup appointment via our online booking system. We're located at 9 Balaka Place, Bundoora VIC 3083.
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We don't offer refunds for change of mind, but unopened products can be exchanged within 7 days of receiving your order.
If your product arrives faulty or damaged, you're entitled to a full refund or replacement in line with Australian Consumer Law - and we'll cover return postage in that case.
For all other returns, postage costs are the responsibility of the customer. To arrange an exchange or report a faulty item, contact us at hello@canvasskinco.com.au.
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Not at this stage - we currently ship to Australian addresses only.
If you're based outside Australia and interested in our products, feel free to get in touch at hello@canvasskinco.com.au and we'll let you know if anything changes in the future.
Ready to stop guessing?
Book Your Skin Consultation